Terms and Conditions - Garden Maintenance Neasden

Welcome to our Garden Maintenance services in Neasden. These Terms and Conditions govern the provision of our services to ensure clarity and mutual understanding between our company and our valued clients.

Service Agreement

By engaging our garden maintenance services, you agree to the following terms:

Scope of Services: We provide comprehensive garden maintenance, including lawn care, pruning, weed control, and seasonal planting.
Service Schedule: Services are scheduled on a weekly or monthly basis as agreed upon in the service contract.
Access to Property: Clients must provide access to their property during scheduled service times.

Payment Terms

Our payment structure is designed to be straightforward and transparent:

Pricing: Service fees are determined based on the size of the garden and the specific services required.
Invoicing: Invoices are issued monthly and are payable within 14 days of receipt.
Late Payments: A late fee may be applied to overdue invoices at the discretion of the company.

Cancellation Policy

We understand that circumstances can change. Our cancellation policy is as follows:

Notice Period: Clients must provide at least 48 hours' notice to cancel or reschedule a service.
Cancellation Fees: Cancellations made within 24 hours of the scheduled service may incur a fee equivalent to 50% of the service cost.
No-Show Policy: Failure to provide notice may result in a no-show fee.

Client Obligations

To ensure effective service delivery, clients are expected to:

Provide Clear Instructions: Outline specific requirements or preferences for garden maintenance tasks.
Maintain Access: Ensure that pathways and access points to the garden are clear and accessible.
Inform of Hazards: Notify our team of any potential hazards or special considerations on your property.

Liability and Responsibility

Our company is committed to maintaining high standards of service. However, the following terms apply:

Property Damage: We are responsible for any damage caused by our employees during the provision of services. Clients must report any damage within 24 hours.
Personal Liability: We are not liable for any injuries sustained by clients or their guests on the property.
Force Majeure: We are not liable for service disruptions caused by events beyond our control, such as natural disasters or extreme weather conditions.

Termination of Services

Both parties have the right to terminate the service agreement under specific conditions:

Breach of Terms: Failure to adhere to the agreed-upon terms may result in termination of services.
Mutual Agreement: Services can be terminated at any time with mutual consent from both parties.
Notice Period: A notice period of 30 days is required for termination of long-term service agreements.

Privacy Policy

We respect your privacy and are committed to protecting your personal information:

Data Collection: We collect personal information solely for the purpose of providing garden maintenance services.
Data Usage: Your information will not be shared with third parties without your explicit consent.
Data Security: We implement appropriate security measures to protect your personal data.

Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes in advance.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Neasden.

Acceptance of Terms

By engaging our garden maintenance services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.